Love the Dr. Jekyll and Mr. Hyde analogy. The shift from linear scaling to exponential efficiency feels like the holy grail for service businesses. Curious to see if AI will eventually blur the line between product and service companies entirely or if the strongest players will be the hybrids.
Love the Dr. Jekyll and Mr. Hyde analogy. The shift from linear scaling to exponential efficiency feels like the holy grail for service businesses. Curious to see if AI will eventually blur the line between product and service companies entirely or if the strongest players will be the hybrids.